Bank reconciliation

Overview

Propria links incoming bank transfers to expected monthly rent. Only credits (positive amounts) are imported; debits are ignored. After import, Propria suggests matches you can confirm or complete manually.

Importing transactions

Method	Where	Description
Ponto refresh	Settings → Bank, then Transactions	Fetches new transfers from accounts connected via Ponto (Isabel Group). Import may take a moment to finish.
Rent sync	Automatic before matching	Creates missing monthly rent lines for active leases for the current month.

Configure Ponto and account selection under Settings → Bank. The same transaction is never imported twice.

How Propria suggests a match

A match connects a bank transfer to a rent payment (one month for one lease).

Two ways to work in the dashboard:

From a transaction — open an unmatched transfer and review ranked rent candidates.
From a payment — open an expected rent row and review transfers that could cover it.

Criteria used (adjustable by an administrator):

Criterion	Role
IBAN	Must match an IBAN stored for the tenant. No IBAN on the transfer → no candidates.
Amount	Close to expected rent (including a repayment-plan instalment if applicable).
Month	Transfer aligns with the rent month.
Late payment	Rent received after the billed month, within a configurable window.
Name	Similarity to the tenant name; the bank description may also hint at the month.

After a match, the rent status updates (pending → partial → paid).

IBAN learning — when you match manually, the tenant’s IBAN can be saved for future imports.

Automation

Run automatic matching — processes all unmatched transfers in one go.
Optional AI assist — second pass for ambiguous cases. Rule-based matching always runs first.

Excluded IBANs can be configured under Settings → Matching (administrator).

Cash payments

Cash received on site is recorded separately, without a bank line. See Payments & billing.