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Payments & billing

Propria tracks each rent payment month by month — one line per active lease per calendar month.

  • Dashboard of expected vs received payments by tenant and unit.
  • Statuses: pending, partial, paid, overdue.
  • Due-date calendar to view your rental property holdings over time.
  • Generate rent receipts for tenants.
  • Import cash payment receipts (scan or photo) linked to the related payment.

The summary groups payments for a period for bookkeeping:

  • Filters by building, tenant, status, and period.
  • PDF export for your accountant or your own records.
  • Views aligned with Belgian landlord practices.

Connect your account via Ponto (Isabel Group) to import incoming transfers. Propria offers automatic matching to expected rent by comparing IBAN, amount, billing month, and payer name. You can adjust how strict matching is under Settings. Optional AI assistance can handle ambiguous cases.

From the dashboard, run a Ponto refresh to fetch new transactions.

When a tenant owes arrears, you can set up a repayment plan on the lease: a fixed extra amount is added to each pending monthly rent from a chosen start month until the debt is cleared. Bank matching uses the increased total (base rent + plan instalment).

See also: Bank reconciliation · Repayment plans · Rent revision (health index)